Terms & Conditions

Please read these terms carefully before booking with Shubh Travel.

1. Booking & Confirmation

All bookings can be made via our website, WhatsApp, or by calling +91 7393936793.
Booking is confirmed only after you receive a confirmation call, WhatsApp, or email from Shubh Travel.
Please provide accurate details (pickup, drop, date, time, contact) for a smooth experience.

2. Payment Policy

We accept cash, UPI, and online transfers. Advance payment may be required for outstation or special bookings.
Full payment must be made before or at the start of the journey unless otherwise agreed.
All fares are communicated transparently. No hidden charges.

3. Cancellation & Refund

Free cancellation up to 2 hours before scheduled pickup for local rides.
For outstation or special bookings, cancellation charges may apply if cancelled within 6 hours of pickup.
Refunds (if any) will be processed within 5-7 business days.

4. Service Usage

Smoking, alcohol, or illegal substances are strictly prohibited in all vehicles.
Any damage to the vehicle by the customer will be chargeable.
Pets are allowed only with prior information and approval.

5. Delays & Liability

We strive for on-time pickup, but are not liable for delays due to traffic, weather, or unforeseen circumstances.
Shubh Travel is not responsible for loss of personal belongings during the trip.

6. Privacy

Your personal information is kept confidential and used only for booking and service purposes. See our Privacy Policy.

7. Contact

For any queries, please contact us at shubhtravel.vns@gmail.com or +91 7393936793.